Should food delivery services be suspended during typhoon holidays? The Ministry of Labor recently announced safety guidelines to address this issue. Under the guidelines, food delivery may take place during low- and medium-risk weather events, but should be suspended during high-risk events. Food delivery companies say they will primarily base their decisions on Central Weather Bureau standards.
Work and school were canceled in Taipei, New Taipei City, Keelung, and other areas during Typhoon Mitag. Many food delivery platforms followed suit by suspending their services. However, if the government has not announced a typhoon holiday even though there is wind and rain, food delivery workers are obligated to brave the elements to deliver orders.
If the winds and rain are strong and food delivery is available, the number of orders will be more, so we are still willing to make deliveries.
If the situation is like this past typhoon holiday, when there wasn't much wind and rain in the morning, I would propose continue offering the service, to allow those who want to order to order and those willing to deliver to deliver. (So you would be willing to make deliveries when there is no wind and rain.) Yes. (Why?) It's a part-time job, otherwise I'll just be at home doing nothing.
Should food delivery services be offered during typhoon holidays without much wind or rain? On Oct. 2, the Ministry of Labor's Occupational Safety and Health Administration released safety guidelines for food delivery. It also created a reference sheet for companies with 10 risk factors for them to assess before sending out delivery workers, including floods, strong winds, heavy rain, and airborne objects. If companies determine the risk is low, workers will be allowed to make deliveries on scooters. If the risk is medium, delivery is possible, although protective measures must be taken or travel distances must be shortened. Services should be suspended during times of high risk.
We discussed this issue with companies and summed up their viewpoints to formulate these guidelines. Delivery can continue during typhoon holidays when there is no or little wind and rain.
Generally speaking, when governments cancel school and work, it is for an entire day. We will suspend our platform once a land warning is issued, even though a typhoon holiday hasn't been announced.
The Ministry of Labor did not entirely ban food delivery during typhoon days. How can risks be assessed? One company says it primarily uses the Central Weather Bureau's criteria to make decisions. For example, if the CWB issues a land warning and there is heavy wind and rain, then it will suspend services. If the CWB lifts the warning, it will consider resuming services. It won't entirely base the decision on when to offer services on the timing of typhoon holidays.