Epidemic Prevention Insurance in High Demand 疫情升溫防疫險搶手 但續保爭議卻不斷

The epidemic is heating up and epidemic prevention insurance is in high demand, but Fubon Insurance has stated it will not accept policy renewals from outside insurance brokers, drawing criticism from the public. The Financial Supervisory Commission said that it has reminded insurance companies to pay attention to the rights and interests of policyholders. 

People are queuing up under the sun to buy epidemic prevention insurance as the epidemic situation is heating up. The New Power Party in Kaohsiung found that Fubon Property & Casualty Insurance refused to accept the renewal of some epidemic prevention policies on the 18th. On the 26th, the company announced that it would only accept renewal policies from its own salespeople. The company will not accept insurance renewals or new policies from insurance brokers and other sales channels.

Former Insurance Broker: “Fubon just ignored the rights of other salespeople outside its own company and customers in general. Everyone will be affected. External brokers will lose their customers' faith due to the Fubon decision.”

Lin Yu-kai, Kaohsiung City Councilor (NPP): “Fubon is forgoing consumer rights by only accepting policies from its own salespeople. This is just to protect Fubon's salespeople.”

The complainant said that his company has had 1,000 insurance policies that were rejected by Fubon. The salesperson said Fubon had sent out a notice, informing that policies could be renewed within the time limit. He accused the company of backtracking on its earlier promise and making salespeople bear all the blame.

Chen Ching-yuan, Head, Property Insurance Supervision: “In fact, our bureau talked to and investigated the company when it issued a press release stating its new direction of not accepting policies from outside sales channels.”

Yin Mao-chien, Director, Kaohsiung City Consumer Protection Center: “Previously, so-called deductions were made to renew the policy. We think this is the best way to keep the policy's promise in good faith.”

The Financial Supervisory Commission stated that after Fubon issued its statement on the 26th, it reminded the company that policies for other channels should also be investigated and dealt with. Kaohsiung's consumer protection officer believes that the renewal should be considered valid as long as the renewal notice is sent before the expiry date and signed by the policyholder, regardless of sales channels. The Consumer Protection Committee will assist with complaints. 

上午8點，台中市府的防疫會議照常召開。各局處首長都到齊，市長的位置卻是空著。正在居家隔離的市長盧秀燕是透過線上召開會議。

台中市長盧秀燕指出：「電子圍籬的解除，可能衛生局跟警察局之間也要有很好的，橫向聯絡。」

盧秀燕再度說明健康狀況良好，後來也透過視訊一連開了好幾個會，強調市政不中斷。台中市長盧秀燕因為26日下午1點多接待訪客，27日開完防疫記者會後，獲知訪客PCR確診，立刻啟動3+4居家隔離。盧秀燕表示，目前健康良好，也可檢視新制有沒有什麼問題。而新聞局長鄭照新也表示，包括居隔中的市政顧問黃國瑋快篩都陰性，三人也實際操作，市府研發的自主匡列表單。

台中市新聞局長鄭照新提到：「我本人大概花了3分鐘左右填完，市長跟我們講，她填寫時間更快，她花了一分半，也就是90秒就填寫完這個簡易調查單，我們也有這機會實際上以居隔者身分，來體驗台中市府所設計的新線上的表格填寫系統，是不是夠方便。」

鄭照新表示，雖然居隔中，但一整天市政工作不中斷，除了一早的防疫會議，下午的線上防疫記者會也會照常舉行，只是改以視訊參加。強調配合台中市政府推動的自主匡列，加速居隔速度，來減輕疫調人員工作壓力。