System Crashes Suddenly as People Rush to Purchase Rapid Test Kits 快篩實名制上路 健保系統一度壅塞當機

Long queues were seen outside pharmacies across the island on April 28,  the first day when the real name-based rapid test kit purchase rationing system was launched. The NHI system also crashed in the morning due to the high number of transactions.


It's not even 9 a.m. yet, but a long line has already formed outside this Taipei pharmacy. The people in line are waiting to buy rapid tests.

Mr. Li, Taipei Resident: “I couldn't find any during the past several days, so I made sure to come here today.”

Taipei Resident: “I'll first test my children after I buy them, to make certain that they're safe, and then we'll test an elderly person in my household. He's doing rehab, so we want to make sure he's okay too.”

Over in Taitung, where the epidemic situation is somewhat easing, the demand for rapid tests wasn't as high as it was before for masks.

Taitung Pharmacist: “We expected that there would be lines, but things look under control right now. Everyone is following the rules.”

COVID-19 is spreading rapidly across Taiwan, and demand for rapid tests has soared. The Central Epidemic Command Center previously announced the launch of a real name-based rapid test rationing system on April 28. Under the system, people can present their National Health Insurance cards at one of 4,909 NHI-contracted pharmacies and 58 rural health centers to purchase a pack of five rapid tests priced at NT$500. The last digit of a person's national ID card number determines when tests can be purchased. Those with odd numbers as the last digit can purchase kits on Mondays, Wednesdays, and Fridays. Those with even numbers as the last digit can purchase kits on Tuesdays, Thursdays, and Saturdays. Anyone can purchase it on Sundays.

Huang Yen-ju, Spokesperson, Fed. of Taiwan Pharmacists Associations: “First of all, please don't panic. During this round, each NHI card will only be able to purchase one pack. If you purchased it today, then you won't be able to make any more purchases during the current round.”

The NHI system crashed at 8:30 a.m., preventing cards from being read. Pharmacists had to either hand out kits and input information later, or give people numbers to pick up kits in the afternoon. The NHI Administration said the system crashed because too many people were using it. It has already been restored and it is currently operating normally. Its website has information about where pharmacies selling rapid tests are located and their current stock.

 

 

 

上午不到9點,台北市社區藥局門口已經大排長龍,就是為了買快篩劑。

台北民眾李先生說:「前幾天都買不到啊,今天第一天的話,趕快過來啊。」

台北民眾許小姐表示:「買了先讓小朋友用,至少小朋友確定安全,然後就是家裡面老人,他因為會去復健,所以我們也會希望說,至少他也確定他是安全。」

但反觀疫情較趨緩的東台灣,台東快篩劑排隊人潮,還不如口罩踴躍。

台東藥師指出:「本來預期會有覺得會有人排隊,不過現在看起來還好,大家還蠻守規矩的。」

新冠本土疫情升溫,民眾快篩需求大增,疫情指揮中心宣布「家用快篩實名制」28日上路,民眾可持健保卡,到全台4909家健保特約藥局、及58個偏鄉衛生所購買,每份5劑不零售,售價500元。另外也依身分證字號尾數、單雙號分流購買,單號一、三、五,雙號二、四、六,週日則是開放全民皆可購買。

藥師公會全聯會發言人黃彥儒說:「請民眾第一個還是不要過度恐慌,主要是這一輪,每張健保卡都只能買一次,所以今天買過了,這一輪其他就不能再買了。」

不過上午8點半左右,健保系統卻發生大當機,健保卡無法讀取資料,藥師只好先發快篩劑給民眾、再補卡,或是發號碼牌,請民眾下午再來領取。對此,健保署發聲明表示,上午因大量民眾購買導致系統壅塞,健保署緊急關閉同主機運作之院所之上傳影像檢核作業,系統已經在上午8時45分恢復正常運作,民眾可到健保署官網的「快篩試劑地圖」查詢附近藥局、有多少快篩試劑存量,哪裡還可以買到貨;而累計到上午11點,全台藥局已售出19萬9千劑的快篩試劑。

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