Stimulus voucher website predictably crashes right away 5倍券數位綁定頻卡關  長輩急忙求助里長

Borough chiefs are busying assisting the tech-inept elderly on registration of the stimulus voucher.

Presenter: Eight different governmental departments and agencies have introduced their own versions of stimulus vouchers, with citizens complaining about the confusion and complexity

The official stimulus voucher website crashed immediately after registration opened at 9 a.m.

Citizen 1 :”I pressed this for my stimulus voucher and got this.”

The mobile website was equally inaccessible. Many people that had trouble accessing the website called their borough chief for help.

Citizen 2:” The voucher website will crash for sure. You don't need a brain to know that.”

Lin Yu-shun, Heping Borough Chief:” (They should let people pick up their vouchers) on different days based on the last digits of their ID number. Then the website won't get all this traffic at once (and crash).”

Many people wanted to bind their vouchers to their bank accounts or register for other vouchers to take advantage of special deals but were unable to. In addition, citizens pointed out the entire system is extremely senior-unfriendly.

Citizen3:”(Is it faster to just ask the borough chief?) Yes. We have a really great borough chief.”

Citizen4:”Seniors who live alone and people like that have to ask the borough chief for help on how to register and stuff. Borough chiefs deal with a lot.”

Others said paper vouchers are easier to deal with than digital vouchers. Meanwhile, many complained about every government agency that is offering additional vouchers each having its own registration and pickup system.

Citizen5:”I still don't know how it works. I actually don't even know what it really is.”

Citizen6:”We older folks don't really know how to use digital things.”

The situation was so bad many people that were set on using digital vouchers chose to pick up paper vouchers instead.

早上九點一到，點開五倍券的數位綁定網站，電腦畫面一片空白，怎麼點就是沒反應。

「行政院振興五倍券有沒有，我把它按下去，結果跑這個出來。」

好不容易進了官網，點開數位綁定還是卡卡，讓趕來找里長幫忙登記的長輩好困擾，換成手機點了半天， 還是不行。

民眾1：「網路一定都是大當機，這個應該用想的就知道。」

台中北屯區平和里長 林煜舜：「(應該分流)身分證後幾碼的人就在今天，下一批人就是在明天，這樣就不會大家一次進去(官網)。」

振興五倍券正式開跑，率先登場的數位綁定和登記，不少人除了想搶各銀行的加碼優惠，也想搶下八大部會的振興加碼券，但網路果然大塞車。不少人認為登記程序複雜，對長輩使用不友善。

民眾2：「(問里長比較快喔) 對啦！我們里長是萬能的。」

民眾3：「獨居老人什麼之類的，他都要問里長什麼的，怎麼登錄什麼的，其實里長還滿辛苦的。」

也有民眾認為，相較數位綁定，還是實體券在使用上相對單純，而各部會的振興加碼券雖然也開放登記，但各有自己的領取方式，對民眾也是一大考驗。

民眾4：「目前我還搞不太清楚，實際是什麼我也不知道。」

民眾5：「因為我們比較不會，少用數位的東西，年紀大的人。」

五倍券登記第一天，官網狀況連連，加上相關程序民眾還是覺得過於複雜，讓不少原本計畫綁定數位券的長輩，決定改領實體券。