Train tickets for the upcoming Moon Festival are in high demand since the alert has been downgraded, leading the website to crash when the presale started.
Rail tickets for the Mid-Autumn Festival long weekend went on sale at midnight on Aug. 20. The reservation system crashed within three minutes, leading to a torrent of complaints.
Citizen1:” We gave up.”
Citizen2:”There are fewer train runs now, so I'm trying to leave earlier and come back on a weekday.”
According to Taiwan Railways Administration, 136,000 tickets were sold by 9 a.m., including all available Tzu Chiang Express tickets between Taipei and Taitung, and Taipei and Kaohsiung. Meanwhile, 63,000 high-speed rail tickets were sold in the first four minutes they became available, and 152,000 sold in the first 15 minutes. As of 8:30 a.m., over 195,000 tickets had been booked.
Lin Hsiu-juan, Officer, Transportation Department, TRA:” There is a quota on the number of tickets available for the Mid-Autumn Festival long weekend, which is 70 percent of available seats.”
Taiwan Railways Administration says its checkerboard seating and no-eating policies currently remain in place but the Central Epidemic Command Center may lift the restrictions.
Chi Wen-jong, Transportation and Communications Administrative Deputy Minister: ”Transportation is important, but epidemic prevention is more important. We've held one meeting internally to come up with important discussion points to raise with the CECC.”
Taiwan Railways Administration says it will maintain a ridership quota of 70 percent capacity, which equates to 350,000 tickets during the holiday. The high-speed rail, meanwhile, has lowered its quota to 70 percent capacity