Having to work on Saturday is already tragic to some, many car owners are upset to find out they were charged by weekend parking rates even though certain Saturdays were designated as official makeup workdays by the government. Consumer protection officials say this practice is unfair to consumers.
Most parking lots charge different fees for workdays and weekends or holidays. As workers have to work on six makeup workdays this year, many parking lot customers that are on a monthly plan were irate to be charged extra on the makeup days.
Parking Lot Customer: “They said makeup workdays are weekend days, but the makeup workday on Jan. 27 should be regarded as a weekday. They change the definition of weekday and weekend all the time. That's not OK with us.”
Customers say by parking lot operators' definition, a long weekend that extends to a weekday should be counted as a weekday and be free of charge for people on monthly plans. Operators disagree, saying everything is spelled out clearly in contracts and both makeup workdays and long weekend days are regarded as national holidays and subject to holiday fees.
Parking Lot Operator: “Whether a makeup workday falls on a Saturday or not is a non-issue. It's just simply a Saturday or Sunday, and subject to weekend and national holiday fees.”
Three complaints have been filed in Yilan County so far this year, and with three more makeup workdays to go this year including March 25, consumers want the issue settled as soon as possible.
Wang Ya-lin, Consumer Protection Official: “Operators say a weekend is a weekend whether it's a work day or not. Meanwhile, Mondays through Fridays are also considered holidays if it's a day off. This is unfair to consumers.”
Consumer protection officials say makeup workdays being treated as a weekend is unfair to consumers. The county's transportation department says some of the parking lots in question are public parking lots and they should follow the public holiday schedule. Meanwhile, they will ask operators to stop charging weekend fees on makeup workdays. Operators that refuse to comply could face fines of NT$3,000 to NT$15,000.