A Kaohsiung jeweler recently established an online presence, and a customer placed an order and requested to pay using "cash on delivery." When the package arrived at the designated address, it was robbed. The loss to the jeweler was nearly NT$300,000. The police have arrested one suspect and one more is at large.
The delivery worker enters the jewelry store, and attaches delivery labels to packages containing gold items with a value of NT$300,000. Recently, a man surnamed Ye placed an online order for these items, and requested that the jeweler deliver the items to an address in Taichung's Beitun District. When the three packages arrived at the designated address, a person holding a gun stole them.
He changed his mind right before the delivery, saying he was afraid we were a fraud ring. He said he was afraid to remit the payment to us. Since the customer is always right, we acceded to his request and used President Transnet to deliver the items cash on delivery.
The jeweler says the store policy is to collect a deposit for online orders. However, this customer said he was going to get married shortly and even video chatted with the store to win its trust and convince it to allow cash on delivery. The loss to the jeweler is approximately NT$300,000. It suspects this is a new type of online fraud and has already reported the case to the police as well as notified other jewelers.
He placed an order with this jewelry store, and then he stipulated the delivery address. When the goods arrived there, they were snatched.
The Taichung City Police Department says it has arrested one suspect and one remains at large. It confirms they used the technique of placing an order and then stealing it when it arrived to defraud the jeweler, but it does not yet know who actually placed the order. Meanwhile, other jewelers say they require credit card payments or ATM transfers before online orders are sent out, and won't send anything out until they confirm the money has been received.