Trial runs of the Taoyuan Airport MRT line were opened to the public on the 16th. Long lines started at Taipei Main Station early in the morning, and many waited for over an hour. Taoyuan Airport also began in-town check-in and baggage drop services the same day, but the self-service kiosk malfunctioned on the first day of service and required emergency repairs.
Though it is not even 7 AM, a long line has already formed in front of Taipei Main Station. This is because trial runs of the Taoyuan Airport MRT line are open to the public at 7:40. Mr. Huang, who lives in Xinzhuang, is first in line; he arrived at 1 AM. 86-year-old grandmother Ms. Li also came to experience the new line.
==MR. HUANG Airport MRT passenger==
I expected a lot of people, so I decided to come early. I didn't think I would be the first.
==MS. LI Airport MRT passenger==
I came early, so I'm at the front of the line. It's a very special day, it's the opening of the line. I'm very happy.
The 1,200 places available for the first block of customers were gone in half an hour. However, because there was only one ticket dispenser, many people waited for over an hour before they were able to grab a number. Metro Taoyuan says that it made immediate improvements.
==CHEN KAI-LING General Manager, Metro Taoyuan==
It takes two or three seconds to dispense a number, so I'll tell our staff members to take out the numbers ahead of time to reduce the wait. The lines are very long, so we're doing all we can to control the crowds
Taoyuan Airport also began in-town check-in and baggage check services to coincide with the opening of test runs. A Japanese tourist used the self-service baggage check, but the equipment malfunctioned and declared the 13-kilogram luggage as overweight, even though the airline allowed 30 kilograms of checked luggage. The tourist had to go to the manual baggage check instead.
==SUN HUNG-PIN Maintenance Dept. Chief, Taoyuan Airport Company==
The first passenger was on a chartered flight. There may be a bug due to the settings of the previous leg of his journey, which may have interfered with the settings for this leg. The airline is investigating.
The Taoyuan Airport company says that the three Japanese passengers flew from Singapore to Taipei and entered Taiwan before embarking for Osaka. The airline may have double-counted the 20 kilograms of luggage they brought on the Singapore-Taipei leg, causing the system error. Operation of the self-service baggage check has returned to normal after the airline adjusted the system settings.
TRANSLATED BY：JOHN CHEN
TAOYUAN AIRPORT MRT GENERAL PUBLIC TRIAL RUN OPENS|機捷開放自由試乘 排兩小時等號碼牌
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