A woman listed in Category 9 said her booking was "nowhere to be found", accusing the vaccination appointment system of having a design flaw.
Due to a bug in the government's vaccination registration system, there is no record of Ms. Chen having registered for a vaccine. Ms. Chen is in Category 9 of the government's vaccination priority system and has a major illness. She registered on the platform on July 6, and a family member helped her register a second time on the same day. One of the numbers she got was therefore canceled. On the 22nd, she discovered her other registration had been canceled as well. Unsure where to turn, Chen emailed the registration platform, Audrey Tang, and the health and welfare minister. She got no response from any of them.
Ms. Chen, Citizen："If I had registered 10 times on July 6, I would have been assigned 10 registration numbers and gotten 10 appointments. I was later told that it was "possible" that this would hurt not only me, someone willing to speak up, but also the (people whose registrations were canceled) between the 6th and 13th that are unaware their registrations were canceled."
Ho Chih-wei, Legislator (DPP)："Why wasn't she even notified of this? Why was her registration canceled without any sort of notification whatsoever?"
Chen says she deleted multiple registration numbers because she didn't want to take someone else's vaccine. In the end, however, her own registration was canceled. The Ministry of Health and Welfare admits there is a flaw in the design of the system, in that it only recognizes the last change made.
Chen Shu-fang, Specialist, Ministry of Health and Welfare："The system can only handle one change at a time. We will look into Ms. Chen's situation to see what happened. We may have to make important announcements."
The ministry says people should not delete anything if they register more than once and it will make changes to the system to avoid future "misunderstandings."
秀出手版，證明自己有完成意願登記，卻因為登記系統有BUG，淪為疫苗人球，陳小姐是第九類重大傷病患，在7月6號完成登記序號，家人也在同一天幫她登記另一組序號，對此，陳小姐取消其中一個序號，卻在22號發現剩下一組的序號也遭刪除，立刻求助像是1922、唐鳳信箱，也投訴衛福部部長信箱，卻遲遲等不到任何回應。
民眾 陳小姐表示：「7月6號，我如果登記10次，是不是也有10個序號？也有10個預約的資格呢？他才告訴我說，有可能。這個所謂有可能，不是只有傷害到我，願意出來說話的人，而是傷害到這中間，從6號到13號，這些黑數，你們並沒有說出來。」
民進黨立委 何志偉表示：「為什麼連通知都不通知？為什麼被取消，也不講一聲？」
陳小姐表示，刪除多出來的登記序號，原本是不想占用疫苗名額，反倒讓自己的疫苗登記紀錄歸零，對此，衛福部坦承系統需要改進，由於目前系統的設計，不論登記幾次，系統只會認定最後一次的操作，才導致陳小姐刪除其中一個序號，系統卻認定她取消登記的爭議事件。
衛生福利部簡任技正 陳淑芳表示：「在系統裡面，它只會認，一次一次，你去作業的內容，跟修改的內容。所以這個陳小姐狀況，我們後續會再去看，我們在系統裡面，是不是因為這樣的狀況，我們需要再做更重要的提醒。」
衛福部呼籲民眾，如果重複登記，切記不要刪除，至於為人詬病的預約系統，衛福部允諾將檢視修正，並提醒民眾，避免產生誤會。
