Travel Warnings Raised for South Korea|南韓旅遊三級警告 到3月下旬已退團8成


The travel advisory has been raised to Level 3, meaning that travelers should avoid all nonessential travel to South Korea.


Many airlines at the Taoyuan International Airport have canceled flights destined for South Korea. There is a sharp decrease in tourists going to South Korea due to the COVID-19 outbreak, except for the ones who need to go for work or for school. About 80% of group travelers have canceled their trip as the travel advisory for South Korea has been raised to Level 3.

On the 24th, we began to assist customers to cancel their trip to South Korea in mid-March. When the travel advisory for South Korea was raised to Level 3 on the afternoon of Feb. 24, we continued to inform those who plan to travel at the end of March.

According to statistics done by the Tourism Bureau, there are about 17 tour groups, a total of 266 people currently in South Korea. The Bureau has asked the travel agency to inform the tourists that they need to monitor their own health if they come back after Feb. 25, and that home quarantine is required if they come back after Feb. 27.
 
Therefore most of the agencies are assisting their customers to come back before the 27th. The Travel Quality Assurance Association called on the government to assist with disputes resulted from the canceled trips.

The airlines and hotels aboard don't always change their refund policy as the COVID-19 epidemic soars. Therefore payment disputes will surpass at least NT$10 billion.

As the COVID-19 surges continue in Japan, China and South Korea, the Travel Quality Assurance Association's statistics have suggested that the travel industry could face more than tens of billion dollars in refund costs in the future.



桃園機場上午有部分航空公司取消飛韓國班機,目前台韓沒有斷航,但旅客量因疫情已經非常少,只剩零星乘客因為就學或是工作還是得飛。而受到南韓旅遊疫情建議提升到第三級警告的影響,到三月下旬,大約有八成團客都已經退團。

旅行社經理 廖宇宸表示:「24號上班的時候,其實我們就已經協助三月中旬以前的消費者,前往韓國的都有做取消了,所以到24號下午的時候,警示升級的狀況之下,我們其實陸陸續續還是通知,三月底以前出發的旅客。」

觀光局統計,目前國內在韓國團客約17團266人,已請旅行社告知旅客,25號後從韓國返台必須自主健康管理,27號後返台需要居家檢疫,因此業者多半努力協助旅客能在27號前返台。品保協會呼籲,政府應該介入協調,若因此更改行程或班機,衍生出的爭議款項,應該如何處理?

品保協會發言人 李奇嶽表示:「機票或者是國外旅館,這些他們並沒有因為說,有疫情的升級,他的退改票,退訂的規定有改變,款項的一些爭議上面,金額至少超過新台幣一百億以上。」

隨著中國禁止出團,韓國升級三級警示,日本疫情也不斷擴大,旅行社退團潮一波接一波,品保協會統計,因過去國人赴中日韓旅遊占所有出國比例的七成,現在受疫情衝擊,接下來退團轉團衍生的爭議款項恐怕破百億。
 

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