New Reform: APP to Forecast Taxi Fare |收費大變革 多元化計程車可APP預告車資


Recently, the MOTC announced that drivers in its diversified taxi program wouldn't need to install a meter, but could charge fares determined by an app, similar to how it works for Uber. However, some taxi drivers believe this will result in a cutthroat price competition and often lead to consumer disputes.


There is going to be a major reform in the taxi fare as the Ministry of Transportation and Communications forecasts an amendment to the "diversified taxi fare rates". In the future, passengers would be informed of the taxi fare in advance through an APP and that diversified taxi would not need to install a meter. The billing structure would be decided by the APP operators. However, the taxi drivers worry there's a lack of standard in the APP-billing system and would lead to a price-cutting competition, thus resulting in consumer disputes.

There is no 3rd party verification group in place to check the APP's accuracy and billing system once consumer disputes occur in the future. The amendment will be made in 14 days. This adjustment is done for Uber.

Currently, the taxi fare is calculated based on the approved billing rate set by the Public Transportation Office, and diversified taxi allows passengers to be informed of the fare when they call a cab. However, the taxi drivers questions the new amendment is actually helping the legalization of Uber and allowing Uber to join the "diversified taxi" by removing the taximeter and using an APP to forecast the fare. The Ministry of Transportation stresses that diversified taxi can choose either using the current taximeter or use an APP to forecast the fare on top of a taximeter.

The rates of diversified taxi will be set by fellow operators according to the approved rates approved by the MOTC. We will verify the fares and check if they are within the approved transportation fare approved by the MOTC.

The Ministry of Transportation and Communications points out, the amendment will be implemented in 14 days. The Ministry will also develop a verification mechanism for the APP. The diversified taxi operators will have to save all transportation data within 2 years, including taxi fare and its running tracks. The fares can't be lower than what the MOTC has approved. If a price-cutting competition is found, the operator will be fined up to NT$90,000.



計程車跳表收費將有重大變革,交通部預告修法,「多元化計程車費率」未來可採「app預告車資」,讓消費者搭車前就可以知道車資,多元化計程車未來可以不必再裝計費表,由APP業者自訂計費結構,但計程車業者憂心app報價缺乏標準,將造成削價競爭、衍生消費糾紛。

汽車運輸業駕駛員全國總工會副理事長 鄭力嘉表示:「未來的消費糾紛並沒有一個公正的第三方認證團體,來確認APP它的準確度,跟它的費率部分,(修法)它14天後就要上,這個部分當然是為了Uber量身訂做。」

現行計程車跳表計費採公運處核定運價,其中多元化計程車在叫車時,已經有預估車資功能。計程車業者質疑,多元化計程車不必再裝計費表,用app預告車資、是要讓Uber加入多元化計程車、進而合法化鋪路。交通部則強調,未來多元計程車可以選擇現行計費表收費或是APP預告收費雙軌並行。

交通部路政司科長 朱大慶表示:「多元化計程車的費率,是由各業者依照他實際的訂定費率來訂,報給主管機關備查,所以我們交通部會依照他們自己報出來的費率去做驗證,確保仍然在公路總局核定的運價範圍內。」

交通部指出,修法預告14天後上路。針對外界疑慮,交通部將研議App驗證機制,也要多元化計程車業者保存兩年內的營運資料,包含車資與行車軌跡,不得低於計程車費核定運價,若發現有削價競爭事實,依汽車運輸管理規則,最高可開罰九萬元。

相關新聞

專題|全台敬老金大調查